Team Track · Westgate IT Hub
Two ways to do it. Inside the app, open Profile → Delete my account and confirm. Or email abhishek@westgateithub.com from your work address with the subject "Delete my Team Track account". Either way we act within 30 days, usually much sooner.
You can also ask us to delete only part of your data without closing your account. You can delete your own chat messages at any time from the chat screen. For anything else, email abhishek@westgateithub.com with the subject "Delete some of my Team Track data" and tell us what you want removed. Attendance and payroll records cannot be deleted while you are employed, because we are required by law to keep them.
Attendance records and payslips are payroll and tax documents. Employment and tax law requires Westgate IT Hub to retain them for a period after you leave, so they are not deleted with your account. Instead they are anonymised: your name, email and phone are removed and replaced with a reference such as "Former employee #123", leaving only the dates, hours and amounts needed for compliance.
Once the legal retention period ends, those records are deleted too.
Email us from your work address and we will send you an export of your profile, attendance, tasks and payslips without deleting anything.
Ask your administrator, or email abhishek@westgateithub.com. See also our privacy policy.